Refund & Returns Policy

We want you to be completely satisfied with your purchase.

Returns

Products may be eligible for return within 7 days of delivery if:

  • The item is damaged during transit
  • The wrong product was delivered
  • The item received is defective

Non-Returnable Items

For hygiene and safety reasons, certain beauty and cosmetic products may not be eligible for return once opened or used.

Refund Process

Once the returned product is received and inspected, eligible refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery with photographs of the product and packaging.

Cancellation Policy

Orders may be cancelled before shipment. Once an order has been dispatched, cancellation requests may not be accepted.

Contact Us

For return, refund, or cancellation requests, please contact our customer support team through the Contact Us page.